Moving Resources
FAQ
General
Why hire professional movers?
Hiring professional movers saves you time, effort, and stress. Experienced crews use the right equipment and follow industry-standard protocols to protect your belongings. With liability coverage, logistical planning, and expert coordination, a moving company minimizes risk, damage, and delays.
What size trucks do you use?
We use 26′ straight box trucks—the largest size available without requiring a CDL. Our trucks are equipped with ramps instead of lift gates to allow for faster, more efficient loading and unloading. If any of our trucks are temporarily unavailable, we’ll rent 26′ U-Haul trucks to ensure your move stays on schedule.
What is included with the move?
Every move includes professional-grade moving blankets, disassembly tools, shrink wrap, straps, and our skilled, experienced movers. In addition, our leadership team provide expert guidance throughout the process, ensuring you’re informed and confident every step of the way.
How Do I Secure A Move Date
After receiving your custom quote, you’ll get an email with a link to pay your move deposit. This deposit secures your date on our schedule. It’s fully refundable up to 7 days before your move and transferable if you need to reschedule.
How long will the move take?
Move times can vary based on factors like square footage, number of household items, stairs, access points, etc. During your estimate, we’ll provide a time range based on these details. On average, moves take 4–6 hours. Smaller moves may take 2–3 hours, while larger homes can take 8–9 hours or more.
Our crews don’t have a set stop time—they work until your move is complete.
Are your crew members employees?
Yes—all of our crew members are W-2 employees who are thoroughly vetted and trained. We never outsource or use temporary labor, so you can trust that the people handling your belongings are committed professionals.
What if the weather is bad on move day?
We can’t control the weather, but our experienced teams are ready to power through it. While tight schedules may limit rescheduling, we expertly protect your belongings with premium moving blankets, shrink wrap, and entryway coverings—ensuring your move remains smooth and your home stays clean.
What is the best way to prep for the move?
Great question! Getting ready for your move is essential for a smooth experience. For more insights and expert guidance on making your move day as stress-free as possible, check out our blog post.
Pricing
How do i go about getting a quote?
The best way to get started is by filling out our quote form. This sends us the details we need, after which a team member will call you to discuss your specific needs and outline the next steps. We pride ourselves on creating custom quotes tailored to you—no cookie-cutter solutions here.
How can i save money on my move?
We understand every family has unique needs—whether you prefer a hands-off, stress-free experience or want to get more involved to save on costs. For practical strategies on cutting expenses while ensuring a smooth move, check out our detailed blog post. We have tips for you!
Do bulky items cost more?
Yes, bulky items typically incur an additional fee for the extra weight and handling liability. Items such as pianos, gun safes, exercise equipment, and other heavy furniture are priced on a case-by-case basis, generally ranging from an extra $50 to $100 per item.
Does protecting our items cost more?
We provide robust baseline protection for all your items, and we understand some pieces deserve extra care. If you have specific items that you’re particular about, just let us know—we’re happy to customize and add extra protection to ensure your most treasured belongings stay safe. The additional cost is just in more time on additional protection.
Is pricing flat-rated or hourly?
For most local moves, we charge an hourly rate billed in 15-minute increments after the minimum. In some cases, we may offer flat-rate pricing for local moves based on specific details.
Long-distance moves are flat-rated, with all labor, truck, and travel costs included in one upfront price.
Is there a minimum for moving?
Yes, our hourly rate moves have minimum time requirements based on the size of the job. Smaller moves have a 2-hour minimum, medium moves require 3 hours, and larger moves have a 5-hour minimum.
When and how do i pay for the move?
Payment is due at the end of the move. Your crew leader will walk through the final bill with you before payment. Cash checks, or ACH payments are accepted with no fee. Credit and debit cards are also accepted, with a 3% processing fee.
Your deposit will also be applied to the final total.
Should I Tip the Moving Crew?
Tipping is never expected, but always appreciated. If you feel your crew went above and beyond, a tip is a great way to show your appreciation. Many customers choose to tip 10–20% of the total cost, or provide lunch as a thoughtful gesture. Whatever you choose, our team is grateful just to serve you well.
Services
What services do you provide?
We specialize in local and residential relocation services. In addition to moving, we also offer:
- Packing / Unpacking
- Junk Hauling
- Furniture Assembly
Whether you’re looking for full-service support or just a few extra hands, we’re here to help make your move seamless.
What areas do you service?
We move customers throughout the entire state of Indiana—no matter where you’re coming from or headed to. We also handle out-of-state moves, as long as you’re moving to or from Indiana. Whether it’s across town or across state lines, we’ve got you covered.
Will you move my appliances?
Yes, we do move appliances! In most cases, we can move all major appliances; however, some items may be subject to a bulky item fee, depending on size and complexity.
We’re able to disconnect and reconnect washers and dryers, but please note that we do not guarantee these connections, as we are not licensed plumbers. For safety reasons, we are unable to disconnect or connect gas lines or ice maker water lines for refrigerators.
Do you move outdoor items?
Yes, we move outdoor items like patio furniture, grills, playsets, trampolines, and more.
What items will you not move?
For legal and safety reasons, we are unable to move firearms, gas/propane, medications (outside of a sealed box), or alcohol.
Additionally, we don’t move certain items like hot tubs, pool tables, shuffleboard tables, and excessive exercise equipment due to their unique size and weight. Some upright pianos may be an exception, so feel free to ask about those!
Can you share more about packing services?
We offer full-service packing. Our team provides all necessary materials and will professionally pack your possessions, including bags for soft items and clothing.
While we can pack most of your belongings, there are a few exceptions. We are unable to pack firearms/ammunition, medications, personal toiletry items, alcohol, liquids, or flammable items. Additionally, we do not offer crating services for large artwork.
Can you move items from multiple locations?
Yes, we can move items from multiple locations. While additional stops will add some drive time and require extra setup, we work to keep the process as efficient and cost-effective as possible for you.
Do i need to remove items from dressers?
In most cases, our crew can move dressers with the drawers left in. However, if the dresser is particularly heavy, we may remove the drawers to make the move easier, then reassemble it at your new location.
We recommend removing items from the drawers of Ikea furniture or particle board dressers to prevent damage.
Protection / Damages / Claims
How will my items be protected?
Our trucks are equipped with professional-grade moving blankets and shrink wrap to protect your items. Typically, furniture is carried into the truck, then covered with blankets and securely strapped to the wall. If you’d prefer added protection, our crew can blanket and shrink wrap furniture before moving it. Just let your crew leader know before the move begins.
How do you guys protect the home?
We understand that protecting your home is important. Our movers are highly skilled at carrying items without causing damage. If you’re interested in extra protection, our crews can cover hard surfaces, stair rails, and doors with professional-grade moving blankets. Carpet protection is also available for an additional materials charge to keep your carpeted areas clean and protected.
How much does insurance cover?
Standard moving insurance across the industry only covers $0.60 per pound per item, which isn’t strong protection. For example, if a TV is damaged, it may only be covered for $10–$30.
With our Bulldogs Coverage Guarantee, we go above and beyond to help cover the cost of damages that occur during your move. Learn more about our insurance options and the Bulldogs Coverage Guarantee.
What are the different types of insurance provided?
There are several types of insurance available for moving, including:
Standard Coverage ($0.60/lb/item)
Cargo Insurance (for moves across state lines)
Worker’s Compensation (coverage for on-the-job injuries)
Truck Insurance (covering our vehicles)
Bulldogs Coverage Guarantee (our own enhanced protection)
Learn more about these insurance options in-depth.
What is the Bulldogs Guarantee?
The Bulldogs Guarantee is additional coverage offered by Bulldogs Moving to all customers. It is an above and beyond than your typical moving company of $0.60 per pound. If damage occurs, we work our best to fix the damage. If items are repairable we work to repair the item or pay a professional to do it. If items are damaged beyond repair we will work to replace the item or provide compensation for the market value of the item damaged.
How do i submit a claim for damage?
Claims must be submitted within 7 days of the move, as this is the timeframe allowed by insurance. After 7 days, it becomes difficult to determine whether the damage occurred during the move or afterward. Claims can be emailed directly to bulldogsmovingco@gmail.com. Please include pictures of the damage for processing.